What is required for Automatic Dialer ?

 To set up an  Automatic Dialer the following requirements are typically necessary:

Dialer Software: The first requirement for an automatic dialer is a software application that can be programmed to make calls automatically. There are many different types of dialer software available, ranging from simple web-based applications to complex systems that require dedicated hardware.


  • What features do I need in a Hosted Predictive Dialers?

Hosted Predictive Dialers come with a range of features that can help improve call center productivity and efficiency. Some of the most important features to look for in a Hosted Predictive Dialer are:

Predictive Dialing: This feature allows the dialer to automatically predict when a representative will be available to take the next call, and then dial the number on their behalf.

Call Recording: Call recording is a vital feature that enables managers to review calls and monitor agent performance.
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